What is the most overrated restaurant chain in America?

Loyalty this loud invites the opposite reaction. Nothing here is bad — it is just praised louder than it earns.

1. 1
   Starbucks

   Charges specialty-coffee prices for coffee most specialty roasters would call over-roasted.
   1000pts
2. 2
   Shake Shack

   Fine-casual pricing on a burger that started life at a New York hot dog cart.
   615pts
3. 3
   Cheesecake Factory

   A menu the length of a paperback and portions nobody finishes.
   615pts
4. 4
   Five Guys

   A twenty-dollar burger and fries, justified by free peanuts and an overfilled cup.
   524pts
5. 5
   Sweetgreen

   Salads priced like entrees, sold to office districts that have run out of alternatives.
   515pts
6. 6
   Dutch Bros

   Enthusiasm at the window doing a lot of lifting for drinks that are mostly syrup.
   454pts
7. 7
   In-N-Out Burger

   Defended like a religion on the West Coast, and a plain burger to everyone who flies in to try it.
   384pts
8. 8
   Olive Garden

   Unlimited breadsticks doing the work that the pasta was supposed to do.
   384pts
9. 9
   Panera Bread

   Bakery-cafe positioning at prices that stopped matching what arrives on the tray.
   384pts
10. 10
    Buffalo Wild Wings

    Sports on every wall, and wings that arrive at whatever temperature the kitchen manages.
    303pts
11. 11
    Cracker Barrel

    A gift shop attached to a dining room, and a menu that has not changed in decades.
    303pts
12. 12
    Subway

    Sold on freshness, judged on bread that has been legally argued over in court.
    303pts
13. 13
    Applebee's

    Neighborhood grill branding on a menu that mostly arrives from a freezer.
    303pts
14. 14
    Chick-fil-A

    The service is genuinely better than the field, and the sandwich is a pickle and a chicken breast.
    303pts
15. 15
    Dunkin'

    Sells itself on speed and value, and the coffee itself rarely enters the argument.
    206pts
16. 16
    Chipotle

    Portion sizes shrank, prices did not, and the line still goes out the door.
    91pts